contact us

We love hearing from you. So if you have any comments, questions, queries, or you just want to say hello, please get in touch. If you're looking for pre-flight information (approximate times to meet, what to wear etc) you can download our brochure here. Alternatively, why not try our frequently asked questions section.

You can get in touch in these ways:

Email

Existing customer enquiries
customerservice@virginballoonflights.co.uk

Sales enquiries
sales@virginballoonflights.co.uk

Marketing & promotions
marketing@virginballoonflights.co.uk

Press & media enquires
pressoffice@virginballoonflights.co.uk

Farmer & Landowner Enquiries
landowner_enquiries@virginballoonflights.co.uk

Charity requests
charityrequests@virginballoonflights.co.uk


Phone
0844 844 8080

Mon to Thur 9:00 - 18:00
Fri 9:00 - 17:30
Sat 9:00 - 16:00
Sun 10:00 - 15:00

Fax 01952 292020

Write to
Virgin Balloon Flights
Jesson House
Stafford Court
Telford
Shropshire
TF3 3BD

Visit us (we'll put the kettle on!)
Directions by road:

Travelling North
Take the M6 to junction 10A and turn left on to the M54.
Drive for approximately 15 miles and exit at junction 4 signposted for Telford.

Travelling South
Take the M6 to junction 12 and turn right on the A5.
Drive for approximately one mile and turn left at the first major roundabout heading towards Wolverhampton.
Drive for approximately 2 miles and turn right at the M54 roundabout for Telford and mid-Wales.
Drive for approximately 13 miles and exit at junction 4 signposted for Telford.

Directions by rail:
Telford may be reached by rail from Wolverhampton and Shrewsbury.
It is very close to the main London - Birmingham - Manchester line.