What Are They And Why Do We Use Them
Here at Virgin Balloon Flights, we have more than 100 stunning balloon ride launch sites you can choose to fly from across the UK.
And almost all of them have back-up launch sites, which your flight could be moved to on the day and are every bit as gorgeous as our main launch sites.
Why would we do that, we hear you ask? And that’s a very valid question (to which we have a very good answer)!
Why We Need Back-Up Launch Sites
Back-up launch sites are most commonly used when conditions are not flyable at the original launch site you have booked for, but are flyable from the back-up site.
For example, on a day when conditions are flyable but the wind direction from our St Alban’s launch site would take you towards the restricted airspace over London, we would move your flight to a back-up launch site that would avoid the restrictions.
We may also use them if the original site is unavailable for any reason.
The reason we have back-up launch sites is that they increase the chance of your hot air balloon flight going ahead, as without them the flight would have been cancelled on what would have been a flyable day if we had been able to move the launch location.
Of course, if conditions are not flyable from either your originally booked location or any of the back-up locations, we will still have to cancel a flight.
How Will I Know If My Flight Has Been Moved?
Your pilot will let you know if your flight is being moved to a back-up site when they update your Flight Information Line.
If your flight is moved to a back-up launch site on the day, you must still attend the flight or your flight vouchers will become void.
A list of all the back-up sites for the location you have booked for is sent to you with your booking confirmation, along with a link to their full details and exact location.
Wherever possible, back-up launch sites are within a reasonable distance of your original booked site. It is important to know how to get to all of the potential launch locations included within that booking confirmation.
If you have any further questions about our back-up sites and why they are needed, do give our team a call on 01952 212750 (open office hours, Monday to Friday). You can also drop us an email on email@example.com or hop onto our Live Chat service, which you can find in the bottom right hand corner right here on our website.