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delivery options

DELIVERY OPTION COST DELIVERY TIME
Email Vouchers FREE Instant
Any packages / merchandise ordered to follow by standard post
Standard Delivery Vouchers FREE 1-3 working days
Standard Delivery Packages FREE 5-7 working days
Express Delivery Vouchers £6.99
Per address up to 20 vouchers
Next Day between 8 am-6pm
Orders before 1pm Mon to Thur Only. Orders on Fri delivered Mon, orders on Sat/Sun delivered Tue. Includes text confirmation of expected one-hour delivery window.
Express Delivery Packages £6.99
Per address up to 10 packages
Next Day between 8 am-6pm
Orders before 1pm Mon to Thur Only. Orders on Fri delivered Mon, orders on Sat/Sun delivered Tue. Includes text confirmation of expected one-hour delivery window.

*BANK HOLIDAYS - Please allow an extra day for delivery on all of the above for orders placed on Bank Holidays. Saturday deliveries are available at a further cost so, if you require this service, please call our customer service team during office hours on 01952 212750 for more details.


DELIVERY OPTIONS EXPLAINED

When you buy a Virgin Balloon Flight you can choose to receive your vouchers by email, post or both, standard delivery on all vouchers and packages is completely free!

None of our packaging includes any Virgin Balloon Flights branding, so we wonít let the cat out of the bag if itís a gift.

Vouchers by email
Left it late? We can send you an email-voucher as a high-resolution printable PDF which you can use or present on the big day. Youíll also receive a link to our printable brochure packed with info about what you can expect from the experience. For orders including packages, see Email & Post below.

Vouchers by post
Free standard delivery will get vouchers to you in 1-3 working days via Royal Mail 1st Class post. Packages which include merchandise will be on your door step within 5-7 days again via Royal Mail.

You can also select Express delivery on both vouchers and packages for an additional £6.99 per order (to one address up to 20 tickets or 10 packages) and they will be with you the next day via Interlink Express within a one hour delivery window. Youíll receive a text to let you know which hour it will be between 8am - 6pm (If a mobile number has been supplied).

Express delivery orders must be placed before 1pm Monday to Thursday to be received the next day. Orders placed on Fridays will reach you by Monday and orders on Saturday or Sunday will arrive Tuesday.

Email & post
The best of both! If you just canít wait to book your flight, this method means your e-vouchers arrive instantly and are followed by your physical vouchers (plus merchandise if youíve ordered a package or GIft Extras) to arrive at a time depending on the postal delivery method you select.

Please note: we will dispatch vouchers & packages as soon as possible, but we are not liable for any delays caused by Royal Mail or our courier partner. The Express Delivery text service is provided by Interlink Express and by choosing this option you are agreeing to abide by their terms and conditions and to us passing on your mobile number to them solely for this purpose. By ordering Gift Extras that are dispatched via Virgin Wines you are agreeing to us passing on your delivery details in order for them to fulfil your order. See our terms & conditions

Office hours Mon-Thu 9am - 6pm | Fri 9am - 5:30pm | Sat 9am - 4pm | Sun 10am - 3pm
Call 01952 212750 | Email customerservice@virginballoonflights.co.uk
Use of this site constitutes acceptance of our Terms and Conditions.
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