Delivery Options
| DELIVERY
OPTION |
COST |
DELIVERY
TIME |
| Email
Vouchers |
FREE |
Instant
Any packages / merchandise ordered to follow by standard post |
| Standard
Delivery Vouchers |
FREE |
1-3
working days |
| Standard
Delivery Packages |
FREE |
5-7
working days |
| Express
Delivery Vouchers |
£6
Per address up to 20 vouchers |
Next
Day between 8 am-6pm
Orders before 1pm Mon to Thur Only. Orders on Fri delivered Mon, orders on
Sat/Sun delivered Tue. Includes text and email confirmation of expected one-hour delivery
window. |
| Express
Delivery Packages |
£6
Per address up to 10 packages |
Next
Day between 8 am-6pm
Orders before 1pm Mon to Thur Only. Orders on Fri delivered Mon, orders on
Sat/Sun delivered Tue. Includes text and email confirmation of expected one-hour delivery
window. |
*BANK HOLIDAYS - Please allow an extra day for delivery on all of the above for orders placed on Bank Holidays. Saturday deliveries are available at a further cost so, if you require this service, please call our customer service team during office hours on 01952 212750 for more details.
DELIVERY OPTIONS EXPLAINED
When you buy a Virgin Balloon Flight you can choose to receive your tickets by email, post or both and standard delivery on all tickets and packages is completely free!
None of our packaging includes any Virgin Balloon Flights branding, so we won’t let the cat out of the bag if it’s a gift.
Tickets by email
Left it late? We can send you an email-ticket as a high-resolution printable PDF which you can use or present on the big day. You’ll also receive a link to our printable brochure packed with info about what you can expect from the experience. For orders including packages, see Email & Post below.
Tickets by post
Free standard delivery will get tickets to you in 1-3 working days via Royal Mail 1st Class post. Packages which include merchandise will be on your door step within 5-7 days again via Royal Mail.
You can also select Express delivery on both tickets and packages for an additional £6 per order (to one address up to 20 tickets or 10 packages) and they will be with you the next day via Interlink Express within a one hour delivery window. You’ll receive a text and email to let you know which hour it will be between 8am - 6pm.
Express delivery orders must be placed before 1pm Monday to Thursday to be received the next day. Orders placed on Fridays will reach you by Monday and orders on Saturday or Sunday will arrive Tuesday.
Email & post
The best of both! If you just can’t wait to book your flight, this method means your e-tickets arrive instantly and are followed by your physical tickets (plus merchandise if you’ve ordered a package) to arrive at a time depending on the postal delivery method you select.
Please note: we will dispatch tickets & packages as soon as possible, but we are not liable for any delays caused by Royal Mail or our courier partner. The Express Delivery text/email service is provided by Interlink Express and by choosing this option you are agreeing to abide by their terms and conditions and to us passing on your mobile number and email address to them solely for this purpose. See our terms & conditions
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