We love hearing from you. So if you have any comments, questions, queries, or you just want to say hello, please get in touch. If you’re looking for pre-flight information (approximate times to meet, what to wear etc) you can download our brochure here. Alternatively, why not try our frequently asked questions section.
You can get in touch in these ways:
Existing Customer Enquiries
Marketing & Promotions
Press & Media Enquiries
Farmer & Landowner Enquiries
Monday to Thursday 9:00 – 18:00
Friday 9:00 – 17:30
Saturday (Live Chat Only) 9:00 – 16:00
Sunday (Live Chat Only) 9:00 – 16:00
Bank Holidays (Live Chat Only) 9:00 – 16:00
Virgin Balloon Flights
Visit Us (we’ll put the kettle on!)
Directions by road:
Take the M6 to junction 10A and turn left on to the M54.
Drive for approximately 15 miles and exit at junction 4 signposted for Telford.
Take the M6 to junction 12 and turn right on the A5.
Drive for approximately one mile and turn left at the first major roundabout heading towards Wolverhampton.
Drive for approximately 2 miles and turn right at the M54 roundabout for Telford and mid-Wales.
Drive for approximately 13 miles and exit at junction 4 signposted for Telford.
Directions by Rail:
Telford may be reached by rail from Wolverhampton and Shrewsbury.
It is very close to the main London – Birmingham – Manchester line.