*BANK HOLIDAYS – Please allow an extra day for delivery on all of the above for orders placed on Bank Holidays.
** Saturday deliveries are available at a further cost so, if you require this service, please contact our customer service team during office hours on our website Live Chat or by calling 01952 212750.
*CHRISTMAS DELIVERY INFO*
Last orders of printed vouchers and gift extras in time for Christmas Day:
Standard Delivery - 2.30pm on Tuesday21st
Express Delivery - 2.30pm on Thursday 23rd December
Email Vouchers - Instant delivery right up to and including Christmas Day.
Standard and Express Delivery vouchers and gift extras ordered after 2.30pm on 23rd December will be dispatched Tuesday 4th January
DELIVERY OPTIONS EXPLAINED
When you buy a Virgin Balloon Flight, choose to receive your vouchers by email and delivery is both instant and completely free!
Or if you prefer to have your vouchers printed and delivered by post, our standard delivery packaging is just £2.99 and includes a luxury foiled voucher wallet in a classic red envelope.
And for £6.99, you get the same luxury printed packaging delivered next day within a one-hour delivery window.
None of our packaging includes any Virgin Balloon Flights branding, so we won’t let the cat out of the bag if it’s a gift.
Vouchers by Email
Left it late? Choose Email as your delivery option at checkout to get an instant email-voucher as a high-resolution printable PDF which you can use or present on the big day.
Vouchers and Gift Extras by Post
Our £2.99 standard delivery packaging will get vouchers and gift extras to you in 3-5 working days via Royal Mail 2nd Class post.
You can also select express delivery for £6.99 per order (to one address on up to 20 vouchers) and they will be with you the next day within a one hour delivery window.
You should receive a text to let you know which hour it will be between 8am – 6pm (if a mobile number has been supplied).
Express delivery orders must be placed before 3pm Monday to Thursday to be received the next day. Orders placed on Fridays will reach you by Monday and orders on Saturday or Sunday will arrive Tuesday.
We will dispatch vouchers and gift extras as soon as possible but we are not liable for any delays caused by Royal Mail or our courier partner. The Express Delivery text service is provided by the courier and by choosing this option you are agreeing to abide by their terms and conditions and to us passing on your mobile number to them solely for this purpose. By ordering any gift extras that are dispatched by a third party, you are agreeing to us passing on your delivery details in order for them to fulfill your order. See our terms & conditions.